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  • SALE -

    3 ITEMS = EXTRA 10% OFF!

    SAVE NOW

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    LEARN MORE*
     

    SALE

     

     
    3 sale items = Extra 10% off*

    *Offer valid on a selection of products marked with " Sale". Offer cannot be used in conjunction with any other offers. Other exclusions may apply.
  • BACK TO SCHOOL :

    20 % OFF YOUR ORDER - SAVE NOW -

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    BACK TO SCHOOL

     

    Get 20% off your order *

    * Offer valid until 09/20/2020 for the purchase of a backpack, bag or handbag from selected products marked "Back to School" and within the limit of 3 articles maximum. Offer automatically applied to cart. Offer not valid on Swim, Surf, Snow products, technical accessories, luggage, external brands and on products already on sale. Offer cannot be combined with other current promotions. Other exclusions may apply.
  • FREE DELIVERY -

    ON ALL ORDERS FROM 65€ - MORE INFO

  • RETURNS -

    EXTENDED RETURN PERIOD -

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Home > > Customer Service

Online Payment Methods

 

 

Payments are being processed by parent company Napali (registered in France with registration number B 331 377 036).

 

We offer the following payment methods to ensure that shopping with us is fast, secure and convenient:

• Visa

• Mastercard / Eurocard

• American Express

• Paypal

 

      

 

Payment by Credit Card

 

We guarantee that every purchase made on our site is completely secure thanks to SSL, an encryption technology system which masks and protects the data on your credit card.

Our online store only uses GlobalSign certified secure servers, which guarantees the highest standard of protection.

 

Payment via Paypal

 

You can select PayPal as your chosen method of payment when you checkout.

The PayPal login page, where you can complete the payment, will open automatically once you have confirmed your order information and clicked on SECURE CHECKOUT.

If you do not have a PayPal account, you can create one on the PayPal page login before completing your order.

 

 

Online Payment Security

 

To ensure security of payment our website is equipped with market leading security tools.

The management of our online transactions is controlled by ADYEN, a market leader in online payment solutions and mobile internet.

 

 

We use the control system of bank card 3DS (3D secure) which protects you from the misuse of your card by asking for a personal code via a direct call which will authorize the payment and access to your bank.

 

  

 

GlobalSign is used for encrypting all personal and financial data received via the website.

 

 

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          Customer service

          An adviser is available to help you. You can also place your order by phone, where we can advise you on the cut or size of your product.

          Monday to Friday 9am – 1pm / 2pm – 5pm*


          *Excluding French bank holidays

          FAQ

          This section allows you to get an immediate answer to our most frequently asked questions.