Skip to content

Roxy uses cookies in order to provide you with customised services and offers. By continuing to browse the Roxy website you agree to the use of cookies. For more information, see our Privacy Policy and Cookies Policy.

Close

  • BACK TO SCHOOL :

    20 % OFF YOUR ORDER

    SAVE NOW

     -

    LEARN MORE*
     

    BACK TO SCHOOL

     

     
    Get 20% off your order *

    *Offer valid until 20/09/2020 on a maximum of 3 items of your choice among products marked "Back to School" for the purchase of an un-discounted backpack (bag or handbag). Offer automatically applied to cart. Offer not valid on Swim, Surf, Snow products, technical accessories, luggage, external brands, or on sale products. Offer cannot be combined with other current promotions. Other exclusions may apply.
  • FREE DELIVERY -

    ON ALL ORDERS FROM 65€ - MORE INFO

  • SIGN UP -

    TO GET THE LATEST NEWS ABOUT BRANDS, OFFERS AND PRIVATE SALES - CREATE YOUR ACCOUNT

Home > > Customer Service

CONTACT US

 

Need advice about a product ? Help completing your order or you just have a question about our brands or our stores ?

Contact us

 

Our customer service is currently very busy and is doing its best to respond to you as quickly as possible. In order to help our team deal efficiently with your request, we advise you to not send us multiple messages. Thank you for your understanding and patience during this period.

 

*BY TELEPHONE :

Our friendly advisers are on hand and will be happy to help and answer your questions.

You can also place your order by phone

Call us:

+358 8 415 41521 (Local rates apply)

 

Hours: (French local time)

Monday to Friday 9am – 1pm / 2pm – 5pm*

 

Please note that Customer Service will be closed on the following public holidays:
• January 1st
• Easter Monday (April, 6th 2015)
• May 1st
• May 8th
• Ascension Day (May, 14th 2015)
• July 14th
• August 15th
• November 1st
• November 11th
• December 25th

 

 

*BY EMAIL :

The easiest way to contact us is via our form. We’ll get back to you within 24 hours*

(on working days, Monday to Friday)

Contact us by email

 

Find a Store
Select your Region

Americas

    APAC / ASIA

      Europe

        Africa

          Change your country

          Customer service

          An adviser is available to help you. You can also place your order by phone, where we can advise you on the cut or size of your product.

          Monday to Friday 9am – 1pm / 2pm – 5pm*


          *Excluding French bank holidays

          FAQ

          This section allows you to get an immediate answer to our most frequently asked questions.