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  • BACKPACK CHRISTMAS SPECIAL:

    BUY ONE, GET ONE HALF PRICE* - SAVE NOW

  • FREE SHIPPING WITH GUARANTEED CHRISTMAS DELIVERY -

    MORE INFO

    GARANTEED DELIVERY FOR CHRISTMAS
    To receive your order before 24th December, place before:
    17th December 11h for Standard Delivery and 18th December 11h for Express Delivery.
    There will be no deliveries on the 25th and 31st December 2018.
    Extended returns policy over the Christmas period:
    Returns are accepted up until 31 January 2019 inclusive, for all orders placed in December 2018.

Home > > Customer Service

We love to reward our members, so join the club to earn points and perks as you shop - it's free!

brdclub

Enjoy reward vouchers, birthday offer, early access to sales, VIP promotions, and lots more exclusive member benefits!

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€1 / £1 / 1CHF spent
=
1 point

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300 points
=
€15 / £15 / 15CHF voucher

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Birthday
offer

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Exclusive
member
perks

Member Benefits

BRONZE

0-499 points

SILVER

500-999 points

GOLD

1000+ points

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Welcome offer

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returns

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birthday offer

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private sales

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privilege days

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free delivery

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vip event invites

50%

discount

free

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free express delivery

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membership card

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          Customer service

          An adviser is available to help you. You can also place your order by phone, where we can advise you on the cut or size of your product.

          Monday to Thursday 9am 12.30pm / 2pm - 6pm*
          Friday 9am – 12.30pm / 2pm – 4.30pm *

          *Excluding French bank holidays

          FAQ

          This section allows you to get an immediate answer to our most frequently asked questions.